Complete Training Program Curriculum – Topics Covered
Every lesson is taught live, one to one, and finished with hands-on practice before you move on.
Part 1: Brokerage Setup & Compliance
Set up a legal freight brokerage. You file each step yourself, with your trainer on the call. The FMCSA grants the authority, not Awahe Academy.
✓MC Number & USDOT ApplicationRegister your business and file for FMCSA broker authority yourself.
✓BMC-84 Surety BondWhat the $75,000 bond covers and how to get quotes.
✓BOC-3 & UCR RegistrationFile your process agent and register for UCR correctly.
✓Broker-Carrier & Freight Agent AgreementsThe contracts that protect you on every load, and how agent splits work.
✓Shipper Contracts, Credit & QuotingCheck shipper credit, sign terms and quote freight at a real margin.
✓Compliance & Fraud ChecksRecord keeping and how to spot double brokering.
Part 2: Dispatch Fundamentals & Equipment
Learn the dispatcher's day. Practise on real loads from week one, not slides.
✓DAT & Truckstop Load BoardsLoad board training on live postings: search, filter and book.
✓Carrier VettingAuthority, insurance and safety checks before you book.
✓Rate Negotiation ScriptsWhat to say on broker and shipper calls, and how to hold your rate.
✓Equipment TypesDry van, reefer, flatbed and box truck freight.
✓Rate Confirmations, BOL & PODPaperwork done right so nothing holds up payment.
✓Invoicing & FactoringBill the load, send it to factoring and get paid.
Part 3: Shipper & Carrier Operations
Run both sides of a load, then prove it on live freight.
✓Shipper Prospecting & Cold CallingBuild a call list and a pitch that wins a first load, then a second.
✓Carrier Onboarding & PacketsSet up carriers properly before you tender a load.
✓Tracking, Claims & DetentionCheck calls, problem loads and keeping the customer.
✓Live Practice & CertificateWork real loads with your instructor, pass the exam, earn your certificate.
Part 4: Dispatch Process
How freight actually moves, and the day-to-day flow a working dispatch office runs.
✓Trucking & Market FundamentalsRead supply, demand and rate trends in real time so you know which lanes are worth running.
✓Dispatch WorkflowWalk a load from search to delivery the way a working dispatch office runs it, step by step.
✓Business Setup & RegistrationsRegister your company, choose the structure that fits how you plan to operate, and file for your DOT and MC numbers.
✓Route Planning & OptimizationBuild routes that cut fuel spend and delivery delays instead of eating your margin.
Part 5: Business Growth
Where your freight comes from, and the paperwork that gets you approved to haul it.
✓Freight Broker On-BoardingGet set up with brokers and build the relationships that bring repeat freight instead of one-off loads.
✓Direct Shippers & Customer RelationsGo around the broker and win shippers directly, where the better margins live.
✓Carrier Packet & PaperworkPut together a clean carrier packet so brokers approve you fast and take you seriously.
Part 6: Load Boards, Rates & Profit
Finding the load, winning the rate, and running it to delivery without losing money in between.
✓Load Boards & Freight SearchWork the boards properly — filters, alerts and broker credit — instead of scrolling and hoping.
✓Finding & Booking Profitable LoadsJudge a load on what it actually pays after fuel, deadhead and time, not on the posted rate.
✓Best Rate NegotiationNegotiate on numbers you can defend, and know when to walk away from a load.
✓Maintenance & BreakdownsPlan for maintenance and handle a breakdown mid-load without wrecking the week's revenue.
Part 7: Management
Run loads, drivers and software day to day without losing track of anything.
✓Load Processing & TrackingTake a load from booking to delivery cleanly, with the check calls and tracking brokers expect.
✓Dispatch SoftwareWork inside the dispatch software the industry actually uses, and handle several drivers and loads at once.
✓Driver Hiring & ViolationsScreen and onboard drivers without inheriting someone else's safety problems, and know which violations hurt most.
Part 8: Accounting
Getting paid, keeping the truck moving, and paying the people who drive it. This is where most new dispatchers lose money.
✓Accounting & Financial ManagementTrack what is owed to you and what you owe, so cash flow never surprises you.
✓Factoring Payments & Load InvoicingInvoice correctly the first time, and decide whether factoring is right for you and what it really costs.
✓Insurance & ComplianceUnderstand the coverage brokers ask for and the filings that keep your authority active.
Part 9: Compliance
Staying legal and audit-ready while you grow past your first truck.
✓Safety Audits & ELD CompliancePrepare for a DOT safety audit and keep ELD, hours-of-service and CSA records clean.
✓Business Growth & Multi-Dispatch SetupBuild a customer base and run multiple dispatch channels once one truck is no longer enough.
✓Business Strategy & Long-Term GrowthPlan past the next load — lanes, equipment and the numbers that decide whether you scale.
Part 10: Live Practice and Certification
You finish by doing the job, not by watching someone else do it.
✓Live Practice ClassWork real loads with your instructor beside you.
✓Final ExamA 20-question exam covering everything you have practised.
✓Certificate of CompletionYour official Awahe Academy certification.
✓Full Dispatch Setup & 1 Year SupportYour dispatch business set up with you, plus a full year of help with real-load questions after classes end.