Here 7 days a week

Support

However you reach us, a person gets back to you — not a ticket queue. Online student support runs around the clock once you are enrolled.

Reach us

Hours

  • Tracy campus — 7 days a week, 7:00 AM to 7:00 PM Pacific
  • Live Zoom classes — 6:00 AM to 10:00 PM Pacific
  • Online student support — 24 hours a day, 7 days a week after enrollment

Common questions

  • Getting into your course

    Once your payment completes you are assigned to your training program and can start immediately through the Awahe website or mobile app. Course material stays accessible for one year from the date of enrollment.

  • Course length and certification

    Core training completes in 3 to 4 weeks. Extended practice and mentorship support continue for up to 3 months. Pass the final exam and you receive an official Awahe Academy certificate.

  • Billing and refunds

    Training fees are refundable only if the student has not received the training materials or attended their first class. Refunds may also apply if Awahe Academy cannot provide the agreed-upon services. See our Terms and Conditions for the full policy.

  • Account and data deletion

    Delete your account any time in the Awahe mobile app under Account Settings, or email info@awahe.com with the subject line “Data Deletion Request”. All personal data is permanently removed within 30 days.

Policies

Still stuck?

Call the campus nearest you, or send an email describing what you are running into. Either way a person answers.