Privacy Policy

This Privacy Policy applies between you (the “User”) and Awahe Inc. (also referred to as “we,” “us,” or “our”), the owner and provider of the Awahe website (awahe.com and its subdomains, including crm.awahe.com) and the Awahe mobile application (collectively referred to as the “Platform”).
This Policy applies to our use of any and all Data collected by us in relation to your use of the Platform and any Services or Systems therein.
In this Privacy Policy, unless the context otherwise requires, the following terms shall have the meanings set out below:

“Account” Means the account created by a User to access the Platform, including personal information, login credentials, and any associated payment details.

“Content” Means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer or mobile device that appears on or forms part of this Platform;

“Cookie” Means small text files or similar tracking technologies stored on your device (computer or mobile device) when you use the Platform. These help us recognize repeat users, improve functionality, and analyze usage patterns.

“Data” Means collectively all information that you submit to the Platform. This includes, but is not limited to, Account details, device identifiers, push notification tokens, and information submitted using any of our Services or Systems.

“Awahe Inc.” Means Awahe Inc., having its registered address at: 2311 N TRACY BLVD, WV 06, TRACY, CA 95376, USA

“Service” Means all features, tools, content, and services provided by Awahe Inc. through the Platform, whether now or in the future.

“System” Means any communication or interaction infrastructure made available through the Platform, including but not limited to web-based email, messaging systems, chat functionality, notifications, and support systems.

“User” or “Users” Means any individual or entity who accesses or uses the Platform and is not employed by Awahe Inc. in the course of their employment.

“Platform” means the Awahe website (awahe.com), any sub-domains, and the Awahe mobile application, including all updates and related services.

"Website" / "App" Means the website you are currently using and the mobile application installed on your device.

Without limitation, any of the following Data may be collected:

2.1 Name

2.2 Date of birth

2.3 Job title and profession

2.4 Contact information (email address, phone number, mailing address)

2.5 Demographic information

2.6 Financial information (processed via third-party providers — see Section 2.17)

2.7 IP address

2.8 Device type, operating system, and version

2.9 Web browser type and version (for Website users)

2.10 Application version (for Application users)

2.11 Usage information (features accessed, pages visited, navigation patterns)

2.12 Unique Device Identifier (UDID)

2.13 Mobile Advertising ID (IDFA on iOS / GAID on Android)

2.14 Push Notification Tokens (if push notifications are enabled)

2.15 App usage data and crash reports

2.16 Communications data (information submitted through contact forms, support requests, or chat systems)
2.17 Financial Information (Payment Data)
2.18 Business Listing Information (BizConnect)
2.19 Two-Factor Phone Verification (2FA)

Awahe Academy collects your phone number during account registration to send a one-time passcode (OTP) via SMS for identity verification. SMS delivery is provided by Twilio Inc. This phone number is used solely for account security and authentication purposes and is not used for marketing or promotional messaging unless you separately opt in. You may update or remove your phone number at any time through Account Settings. Standard message and data rates may apply.

If you create a business listing on BizConnect, we collect information you provide, including your business name, business category, contact details, website URL, operating hours, business description, job opening count, and any photos or images you upload to your listing. This information is displayed publicly within the Application to other users of the Platform.

Payment-related information necessary to process transactions is collected and handled securely by third-party payment service providers.

We do not store full credit or debit card details on our servers. All financial transactions are encrypted and processed in accordance with applicable payment security standards (such as PCI-DSS).

All payments for Awahe Services are processed exclusively through the Awahe website (awahe.com) via third-party payment providers including Stripe and Klarna. Awahe Inc. does not process any payments through the Apple App Store or Google Play Store in-app billing systems. The Awahe mobile Application is free to download and does not offer any in-app purchases or digital goods sold through Apple or Google billing.

3.1 Purpose of Data Usage

Any personal Data you submit will be retained by Awahe inc for as long as you use the Services and Systems provided on the Platform.
To create, manage, and maintain your Account
To provide, operate, and improve the Platform and Services
To process transactions and manage payments
To communicate with you regarding your Account, orders, updates, and service-related notifications
To send promotional or marketing communications where permitted by applicable law and, where required, with your consent. You may opt out at any time by using the “unsubscribe” link or contacting us at info@awahe.com
To conduct internal record keeping, research, and analytics to improve functionality and user experience
To personalize and customize the Platform based on your preferences and usage
To detect, prevent, and address technical issues, fraud, or misuse of the Platform
To comply with applicable legal, regulatory, and contractual obligations
To operate and display BizConnect business listings, including making listing information (business name, contact details, operating hours, job opening count, and website link) publicly visible to other users of the Application.

3.2 Data Retention
We retain your personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by applicable law. Specifically:

Account Data is retained for as long as your Account remains active
Data submitted through communication systems or support features may be retained for up to one (1) year
Financial and transaction records may be retained for longer periods where required for legal, tax, or accounting purposes
Upon closure or deletion of your Account, your Data will be deleted, anonymized, or securely archived within a reasonable timeframe, except where retention is required by law
Business Listing Data (BizConnect) is retained for the duration of the active listing. If a business account is deleted or a listing is removed by the business or by Awahe Inc., associated business listing data will be deleted within 30 days, except where retention is required for legal or dispute resolution purposes.

3.3 Data Sharing
All personal Data is stored securely in accordance with the principles of applicable data protection laws, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), where applicable.

With trusted third-party service providers (such as hosting, analytics, and payment processors) who assist in operating the Platform and delivering Services, and who are bound by appropriate confidentiality and data protection obligations
With affiliates or entities within our corporate group, where necessary to provide the Services
With law enforcement agencies, regulators, or governmental authorities, where required or permitted by applicable law
In connection with a merger, acquisition, restructuring, or sale of assets, where your Data may be transferred, subject to equivalent data protection safeguards

4.3 Third-Party Tools and Platforms
The Platform may use third-party tools and services that collect, monitor, and analyze usage data to improve performance and user experience. These may include:

Firebase (Google LLC) – for analytics, crash reporting, and push notifications
Stripe – for secure payment processing
Facebook Pixel (Meta Platforms, Inc.) – for marketing and advertising analytics
TikTok Pixel (TikTok Inc.) – for marketing, advertising analytics, and conversion tracking
Twilio Inc. – for SMS/text message delivery, including one-time passcodes (OTP) for account verification
SendGrid (a Twilio company) – for transactional and marketing email delivery
Amazon Web Services (AWS) – for cloud hosting, infrastructure, and web server operations
Google Analytics – for website and application usage analysis
Expo – for mobile application development, deployment, and over-the-air updates

If you use the Awahe mobile application on an Apple iOS device, we may request your permission to track your activity across other companies' apps and websites for advertising and analytics purposes, in accordance with Apple's App Tracking Transparency framework. You may grant or deny this permission at any time through your iOS device settings under Privacy & Security → Tracking. If you decline tracking, we will not use your data for cross-app advertising purposes, and this will not affect your access to the Platform or its core features.

These third parties operate under their own privacy policies. We encourage you to review their policies to understand how your Data is collected and used.

4.4 External Links
The Platform may contain links to third-party websites or services. Awahe Inc. does not control and is not responsible for the content, privacy practices, or policies of such third parties. Accessing third-party links is at your own risk, and you are encouraged to review their respective privacy policies.
The Application's BizConnect feature may display links to external websites operated by businesses listed in the directory. When you navigate to a third-party website via BizConnect — for example, by tapping "Tap for more info" on a business listing — any personal information you submit on that external website, including job applications, is governed solely by that website's own privacy policy. Awahe Inc. does not collect, receive, or process any personal data you submit to third-party business websites accessed through the Application.

4.5 Legal Disclosure
We may disclose your personal Data to third parties where required or permitted by applicable law, including in response to legal obligations, court orders, or governmental requests. Where legally permissible, we may notify you of such disclosures.

5.1 Business Transfers
Awahe Inc. may, from time to time, expand, reduce, restructure, or transfer ownership of all or part of its business. This may include mergers, acquisitions, sales of assets, or transfers of control of certain divisions to other parties.

In such cases, your personal Data may be transferred to the new owner or controlling entity as part of that transaction, provided that:

The receiving party agrees to process your Data in a manner consistent with this Privacy Policy
Your Data continues to be used only for the purposes for which it was originally collected
Appropriate technical and organizational safeguards are implemented to protect your Data

5.3 Your Rights
You retain your rights regarding your personal Data at all times, including in connection with any business transfer. These rights include:

The right to access your personal Data
The right to request correction of inaccurate or incomplete Data
The right to request deletion of your Data, subject to applicable legal and contractual obligations
The right to withdraw consent where processing is based on consent
The right to object to or restrict certain types of processing, where applicable
The right to lodge a complaint with a relevant data protection authority

6.1 User Control and Choices
Wherever you are required to submit personal Data through the Platform, you will be provided with options to control how your Data is used, where applicable. These options may include:

The ability to opt in or opt out of receiving marketing, promotional, or direct marketing communications from Awahe Inc.
The ability to manage notification preferences and communications settings
The ability to withdraw consent to non-essential data processing at any time, where processing is based on consent (this will not affect the lawfulness of processing carried out prior to withdrawal)
The ability to control certain permissions (such as notifications or device access) through your Account or device settings
The ability to opt out of analytics data collection (such as Firebase Analytics) by adjusting the relevant permissions through your device operating system settings or by contacting us at info@awahe.com

6.3 California Privacy Rights (CCPA/CPRA 2026)

If you are a California resident, you have the following expanded rights:

Right to Limit SPI: You have the right to direct Awahe to limit the use of your "Sensitive Personal Information" (including race, account credentials, or other sensitive data categories) to only what is necessary to perform the Services.

Continuous Right of Access: Your right to access personal data is no longer limited to the preceding 12 months. You may request access to any personal data collected by Awahe on or after January 1, 2022.

Automated Decision-Making Opt-Out: You have the right to opt out of the use of automated decision-making technology (ADMT) in connection with significant decisions, such as educational grading or profiling.

Opt-Out Preference Signals: Awahe recognizes Global Privacy Control (GPC) signals as valid requests to opt out of data sharing or selling.

6.4 Account and Data Deletion

Using the "Delete My Account" option available within the Account settings of the Awahe mobile application or website
Submit a deletion request directly to us at info@awahe.com with the subject line "Data Deletion Request."

Upon receipt of a valid deletion request, we will process and complete the deletion of your personal Data within 30 days, except where we are required to retain certain Data by applicable law (such as for tax, legal, or fraud prevention purposes). We will confirm the completion of your deletion request by email.

Please note that deleting your Account will permanently remove access to all courses, progress, and purchased content associated with your Account.

7.2 Managing Cookies and Tracking Technologies
You can control the use of cookies and similar tracking technologies through available settings and tools, including:

Adjusting your browser settings to restrict or block cookies when using the Website
Managing app permissions and limiting tracking through your device operating system settings when using the Application
Resetting or limiting your device advertising identifier (where applicable)
Using cookie preference or consent management tools available on the Platform, where provided

7.3 You can manage mobile-specific data collection through your device settings, such as:

Disabling "Push Notifications" in the App settings or device OS.

Resetting your Advertising Identifier via your phone's privacy settings.

Please note that restricting or disabling cookies and similar technologies may impact the functionality, performance, and user experience of the Platform, and certain features or Services may not operate as intended.

For more information on how we use cookies and tracking technologies, please refer to our Cookie Policy available on the Platform.

8.1 Access and Updates

You may access, review, and update your personal Data at any time through your Account on the Platform. It is your responsibility to ensure that your information remains accurate and up to date.

You may also update your preferences, including marketing and communication settings, at any time.

8.2 Right to Access

You have the right to request access to the personal Data we hold about you. We will provide such information in accordance with applicable data protection laws.

8.3 Fees and Requests
We do not typically charge a fee for processing requests to access your personal Data. However, we may charge a reasonable fee or refuse to act on a request if it is excessive, repetitive, or manifestly unfounded, as permitted by applicable law.

Data security is of great importance to Awahe inc and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected online and through the mobile application.
These measures include, but are not limited to:

Secure data storage systems, including the use of encryption where appropriate for Data at rest and in transit
SSL/TLS encryption for data transmissions across the Platform
Access controls to ensure that personal Data is accessible only to authorized personnel
Regular monitoring, testing, and review of our security practices and infrastructure
Physical and environmental security measures at our facilities and those of our service providers
Use of secure third-party payment processors that comply with applicable industry standards (such as PCI-DSS)

While we take reasonable steps to protect your Data, no method of transmission over the internet or electronic storage is completely secure. Accordingly, we cannot guarantee absolute security of your Data.
You are responsible for maintaining the confidentiality of your Account credentials and securing your devices.
In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify affected users and relevant authorities within 72 hours of becoming aware of the breach, where required by applicable law.

The permissions we may request include:

Photo Library — to allow you to select and upload profile photos and cover images from your device. The Application does not access your device camera directly. Access is requested only when you initiate a photo upload and is not used for any other purpose.
Storage — to allow saving, uploading, or accessing files on your device.
Notifications — to send service updates, course alerts, and, where permitted, promotional communications. You may opt out of push notifications at any time through your device operating system settings (iOS: Settings → Notifications → Awahe; Android: Settings → Apps → Awahe → Notifications) without affecting your access to core Platform features.
Browser Storage — to store cookies, session data, and user preferences when accessing the Platform via a web browser.

11. Protection of Minors and Age Verification

Awahe is committed to the safety of younger learners.

Age Verification: We integrate with Apple and Google’s native Age Signal APIs to identify users under 18.
Consent for Users 13–17: Users in this bracket are "opted-out" of all data sharing and tracking by default. Use of the Platform requires Verifiable Parental Consent (VPC).
Data Minimization: For users under 18, we do not collect any Data beyond what is strictly necessary to provide the educational Services. We do not use "Dark Patterns" to encourage minors to provide more data or stay on the Platform longer than intended.

Where required by applicable law or where changes materially affect your rights, we may notify you through appropriate means, which may include:

Email notification to your registered email address
In-app notifications
A prominent notice on the Platform

Your continued use of the Platform after any updates become effective constitutes your acknowledgment and acceptance of the revised Privacy Policy.
If you do not agree with any changes to this Policy, you should discontinue use of the Platform and may contact us at info@awahe.com to request deletion of your Account and associated Data, subject to applicable legal obligations.

13.1 The Awahe Application includes a business directory feature called BizConnect. Business listing information — including business name, contact details, operating hours, website URL, and job opening counts — is provided directly by the businesses that create listings and is displayed publicly within the Application to all users.

13.2 Awahe Inc. does not verify the accuracy of business listing information or job opening data. Job opening counts displayed on listing cards are provided by the listed business and may not reflect current availability.

13.3 When you tap "Tap for more info" on a business listing and are directed to an external business website, your interaction with that website is outside the scope of this Privacy Policy. Awahe Inc. does not collect or receive any personal data you submit on third-party websites, including job applications. We encourage you to review the privacy policy of any external website before submitting personal information.

13.4 If you are a business that has created a BizConnect listing, the information you provided in your listing is stored by Awahe Inc. and displayed publicly in the Application. You may update or remove your listing at any time through your account settings or by contacting us at info@awahe.com.

13.5 Business listing data is retained for as long as your listing remains active. Upon removal or deletion, your listing data will be deleted within 30 days in accordance with Section 3.2 of this Policy.

The following summarizes how long we retain data collected through the Awahe mobile Application:

- Account Data: Retained for as long as your account remains active. Deleted within 30 days of a valid account deletion request.

- Course Progress and Enrollment Records: Retained for the duration of your account. Deleted upon account deletion.

- Device Identifiers (UDID, Push Tokens): Retained for as long as the Application is installed and push notifications are enabled. Removed upon account deletion or app uninstall.

- Mobile Advertising IDs (IDFA/GAID): Retained only for the duration of an active session or advertising campaign. Not stored permanently.

- Usage and Analytics Data (Firebase): Retained for up to 14 months in accordance with Google Firebase's default retention settings.

- Support Communications: Retained for up to 12 months after the matter is resolved.

- Financial Transaction Records: Retained for up to 7 years as required by applicable tax and accounting laws.

To request deletion of your data, visit awahe.com/delete-account or email info@awahe.com with the subject line "Data Deletion Request."

In accordance with Google Play's Data Safety requirements, the following summarizes how the Awahe Application collects, uses, and shares data:

Data Collected:

- Name, email address, and phone number (required for account creation)

- App activity (course progress, features used, pages visited)

- Device identifiers (for security and account management)

- Push notification tokens (if notifications are enabled)

- Crash logs and performance data (via Firebase)

Data Shared:

- Analytics data is shared with Google (Firebase Analytics)

- Email delivery data is shared with Send Grid (Twilio Inc.)

- Payment data is shared with Stripe and Klarna (website purchases only)

- Marketing data may be shared with Meta (Facebook Pixel) and Tik-Tok for advertising purposes

Data Security:

- All data is transmitted over encrypted connections (SSL/TLS)

- Users may request deletion of their data at any time

SMS/OTP delivery data is shared with Twilio Inc. for account verification purposes only

Data is not sold to third parties. Users can request deletion of their data through Account Settings or by contacting info@awahe.com.

For full details, please refer to this Privacy Policy and our Cookie Policy available at awahe.com/cookies.

The Awahe mobile Application does not process any payments through the Apple App Store or Google Play Store in-app billing systems. Accordingly, Awahe Inc. does not collect, receive, or store any payment card data, billing information, or transaction data via Apple or Google in-app billing.

All purchases and payments are made exclusively through the Awahe website (awahe.com) via third-party payment providers, including Stripe and Klarna. Payment data collected through the website is handled in accordance with Section 2.17 and Section 4.3 of this Privacy Policy.

For any payment-related queries, contact us at info@awahe.com.

Disclaimer: Awahe does not provide advice
on taxes, permits, or legal compliance. Students are responsible
for consulting qualified professionals for such matters.

Privacy policy

1. Definitions and Interpretation

2. Data Collected

3. Our Use of Data

3.3.1 SMS Data

4. Third-Party Services and Data Sharing

5. Changes of Business Ownership and Control

6. Controlling Access to your Data

7. Your Right to Withhold Information

8. Accessing your own Data

9. Security

10. Platform Permissions

11. Children's Privacy

12. Changes to This Privacy Policy

13. BizConnect Business Directory and Job Listings

14. AI and Automated Decision-Making Technology (ADMT)

2311 N Tracy Blvd, WV 06
Tracy CA 95376
(209) 310-0333