Complete Training Program Curriculum – Topics Covered
Every lesson is taught live, one to one, and finished with hands-on practice before you move on.
Intermodal Freight Fundamentals
Start with how a container actually moves from ship to rail to door, and who owns each leg.
✓How Intermodal Freight MovesFollow a container from port to rail ramp to final delivery, and see where dispatch fits in.
✓Ports, Rail Ramps & TerminalsLearn how ports, ramps and terminals run day to day, and what they expect from you.
✓Containers, Chassis & EquipmentContainer sizes, reefers and chassis types, and which one your load actually needs.
✓Intermodal vs Over-the-RoadKnow when intermodal beats a dry van, and when it costs your customer money.
Dispatch Workflow & Systems
The daily routine of a drayage dispatcher, start to finish.
✓Drayage Dispatch WorkflowTake a container from booking to empty return, step by step.
✓Terminal Appointments & Gate MovesBook appointments and avoid the fees that come with missing them.
✓Dispatch Software & TrackingRun your containers inside the dispatch software the industry uses.
✓Driver CommunicationKeep drivers moving with clear instructions and realistic timing.
Booking Intermodal Loads
Where container freight comes from, and how to price it properly.
✓Load Boards & Drayage FreightFind container and drayage freight that is actually worth running.
✓Steamship Lines, IMCs & BrokersWork with ocean carriers, intermodal marketing companies and brokers.
✓Rate NegotiationQuote drayage with accessorials built in, not as an afterthought.
✓Direct Shippers & Cargo OwnersWin container freight direct from the cargo owner, where the margin is better.
Container Tracking & Timing
In intermodal, the clock is what costs money. This is how you stay ahead of it.
✓Container Tracking & MilestonesTrack availability, holds and release status without waiting to be told.
✓Last Free Day & Per DiemPlan around the last free day so per diem never eats your revenue.
✓Demurrage & DetentionUnderstand who owes what, and how to keep the charges off your side.
✓Pre-Pulls & Street TurnsUse pre-pulls and street turns to save days, miles and empty moves.
Paperwork & Compliance
Ports and railroads run on paperwork. Get it right and the gate opens.
✓Interchange & Equipment PaperworkInterchange agreements, equipment reports and chassis paperwork.
✓Customs, Holds & ReleasesCustoms, terminal and line holds, and what clears each one.
✓Carrier Packets & InsuranceSet up with steamship lines and IMCs the way they require.
✓Port & Rail CompliancePort credentials, safety rules and hours-of-service inside terminals.
Accounting & Business Growth
Bill every move correctly and the business grows on its own.
✓Accessorial BillingBill chassis, per diem, waiting time and pre-pulls correctly, every time.
✓Invoicing & FactoringInvoice fast, factor when it makes sense, and keep cash moving.
✓Cost Per Container MoveKnow your true cost per move before you quote a rate.
✓Growing Your Intermodal BookAdd lanes, trucks and customers without letting service slip.
Live Practice and Certification
You finish by doing the job, not by watching someone else do it.
✓Live Practice ClassDispatch live containers with your instructor beside you.
✓Final ExamA 20-question exam covering everything you have practised.
✓Certificate of CompletionYour official Awahe Academy certification.
✓1 Year of SupportCall us with real-load questions for a full year after your classes finish.