Cookie policy

Last Updated: May 01, 2026

This Cookie Policy explains how Awahe Inc. (“we”, “us”, or “our”) uses cookies and similar tracking technologies across the Awahe website (awahe.com) and the Awahe mobile application (collectively, the “Platform”). This Policy should be read together with our Privacy Policy, available on the Platform.

1. Definitions and Interpretation

In this Cookie Policy, unless the context otherwise requires, the following terms shall have the meanings set out below:
“Cookie” Means a small text file placed on your computer, mobile device, or tablet by the Platform when you access certain parts of the Platform or use certain features. 
“Similar Technologies” Means tracking technologies used alongside or instead of cookies, including but not limited to local storage, device identifiers, software development kits (SDKs), session tokens, and advertising identifiers. 
“Personal Data” Means any information that relates to an identifiable individual who can be directly or indirectly identified from that data, as defined under applicable privacy laws, including the California Consumer Privacy Act (CCPA), where applicable.
“Applicable Privacy Law” Means all relevant data protection and privacy legislation applicable to Awahe Inc.’s operations, including the California Consumer Privacy Act (CCPA), the CAN-SPAM Act, and other applicable federal or state laws in the United States. 
“Awahe Inc.” Means Awahe Inc., a company incorporated in California, USA, with its registered address at2311 N TRACY BLVD, WV 06, TRACY, CA 95376, USA, also referred to as “we”, “us”, or “our”. 
“Platform” Means collectively the Awahe website (including all subdomains) and the Awahe mobile application, including all updates, features, and related services.

2. Information About Us

The Platform is owned and operated by Awahe Inc.
Registered Address: 2311 N TRACY BLVD, WV 06, TRACY, CA 95376, USA
Email: info@awahe.com 
Telephone: (209) 310-0333

3. How We Use Cookies and Similar Technologies

3.1 First-Party Cookies and Technologies
The Platform may place and access certain first-party cookies and similar technologies on your device. These are placed directly by Awahe Inc. and are used to facilitate and improve your experience of the Platform. 
We take reasonable steps to ensure that your privacy and personal Data are protected when using these technologies.
3.2 Third-Party Cookies and Technologies
When using the Platform, you may also receive third-party cookies and similar technologies. These are placed by service providers that deliver services such as analytics, advertising, payment processing, and performance monitoring. 
For details of the third-party providers we use, please refer to Section 5 of this Policy.
3.3 Types of Cookies and Technologies We Use
We use cookies and similar technologies in accordance with applicable privacy laws. These may include:
3.3.1 Strictly Necessary Technologies
These are essential for the operation of the Platform, including features such as login authentication, session management, payment processing, and account access.
The Platform may not function properly without these technologies.
Examples: authentication tokens, session identifiers, security cookies.
3.3.2 Functionality Technologies
These allow the Platform to remember your preferences, such as language, login details, and customization settings, to provide a more personalized experience. 
Examples: language settings, interface preferences, personalization tokens.
3.3.3 Analytics Technologies
These help us understand how users interact with the Platform, including navigation behavior and feature usage, so we can improve performance and user experience. 
Tools may include Firebase (for the Application) and Google Analytics (for the Website).
3.3.4 Marketing and Targeting Technologies
These help us understand user behavior and deliver relevant content and advertising. Some information may be shared with trusted third-party partners for marketing and performance measurement. 
Tools may include Facebook Pixel (for the Website).
3.3.5 Third-Party Technologies
These are implemented by third-party providers that support services such as analytics, payments, and advertising. These providers operate under their own privacy policies.
3.3.6 Persistent Technologies
Persistent cookies remain on your device for a specified period and are activated each time you access the Platform until they expire or are deleted.
3.3.7 Session Technologies
Session cookies are temporary and remain on your device only during your session. They are automatically deleted when you close your browser or end your app session.
3.5 Further Information
For more information about how we collect, use, and protect your personal Data, as well as your rights, please refer to our Privacy Policy available on the Platform.

4. What Cookies Does Our platform Use?

  • 4.1 The following first-party Cookies may be placed on your computer or device:
Name of Cookie Purpose Strictly Necessary Expires
XSRF-TOKEN Preserves User Login information and states Yes When you close your browser
DPSettings Preserves the user's Cookie policy preferences Yes 12 days
slim_session Preserves User Login information and states Yes 2.5 days
affiliate Tracks purchases made through affiliate links to ensure proper credit is given to the affiliate partner. No Depends on your affiliate cookie settings
  • 4.2 The following strictly necessary third-party Cookies may be placed on your computer or device (remove stripe cookies from the list if you don’t use stripe):
Name of Cookie Provider Purpose Expires
__stripe_sid checkout.stripe.com Used to process payments for our website. 30 minutes
__stripe_mid checkout.stripe.com Used to distinguish users. 1 year
cid checkout.stripe.com Used to process payments for our website. 3 months
vuid vimeo.com These cookies are used by Vimeo to collect analytics tracking information. 3 years
player player.vimeo.com These cookies are used by Vimeo to collect analytics tracking information. 1 year
cf_clearance www.cloudflare.com Used by clouflare to specify the duration that our website is accessible to a visitor that successfully completed a previous Captcha or challenge. 4 hours
  • 4.3 Our platform uses the following functional Cookies (remove cookies not exploited in your school):


Olark
Name of Cookie Provider Purpose Expires
hblid awahe.com a visitor identifier that we use only on your site to remember this visitor between visits 2 years
wcsid awahe.com a session identifier that we use only on your site to keep track of a single chat session When you close your browser
olfsk awahe.com storage identifier that we use to maintain chat state across pages (e.g. message history) 2 years
_okbk awahe.com extra state information (e.g. chat box being open/closed) When you close your browser
_ok awahe.com most recent Olark site ID (security measure) When you close your browser
_oklv awahe.com the Olark loader version (for improved caching) When you close your browser
_okla awahe.com used for caching purposes (loaded from CDN vs. loaded from our infrastructure) When you close your browser
_okgid awahe.com used for caching by setting a hash for assets to determine if they have changed and if they need to be refreshed When you close your browser
_okac awahe.com used for caching by setting a hash for assets to determine if they have changed and if they need to be refreshed When you close your browser
_okdetect awahe.com Used for detecting when storage contexts have changed due to things like ssl or host transitions (helps maintain your chat across pages). When you close your browser
_okck awahe.com Used to test whether the visitor's browser allows cookies to be stored. When you close your browser
TawkTo
Name of Cookie Provider Purpose Expires
tawk_uuid_ awahe.com HTTP cookie
twk_idm_key awahe.com Visitor connection management Session
twk_token_ awahe.com HTML local storage
tawk_uuid_propertyId awahe.com Visitor tracking 6 months
tawkUUID (deprecated) awahe.com Visitor tracking 6 months
__tawkuuid (deprecated) awahe.com Visitor tracking 6 months
ss (deprecated) awahe.com Visitor session management Session
TawkConnectionTime awahe.com Manages visitor connection Session
Tawk_xxxxxxx (deprecated) awahe.com Visitor preference 6 months
Freshchat
Name of Cookie Provider Purpose Expires
pubsub_cookie awahe.com This cookie is used for the freshchat service When you close your browser
hop- awahe.com This cookie is used for the freshchat service When you close your browser
awahe.com This cookie is used for the freshchat service When you close your browser
_ awahe.com This cookie is used for the freshchat service 1 year
pnctest awahe.com This cookie is used for the freshchat service 1 year
Zendesk Web Widget
Name of Cookie Provider Purpose Expires
ZD-zE_oauth awahe.com Stores the authentication token once the user has been authenticated. 2 hours
ZD-currentTime awahe.com Sets the time when page loads. Forever
ZD-settings awahe.com Stores a hash of settings so that we don't keep sending blips after the initial one Forever
ZD-suid awahe.com Session id for pathfinder. 20 minutes
ZD-buid awahe.com Collects Machine ID. Forever
_answer_bot_service_session awahe.com Used to uniquely identify a user session when using Answer Bot Article Recommendations. When you close your browser
Intercom
Name of Cookie Provider Purpose Expires
intercom-id-[app_id] awahe.com Anonymous visitor identifier cookie. As people visit your site they get this cookie. 9 months
intercom-session-[app_id] awahe.com Identifier for each unique browser session. This session cookie is refreshed on each successful logged-in ping, extending it one week from that moment. The user can access their conversations and have data communicated on logged-out pages for 1 week, as long as the session isn’t intentionally terminated with Intercom('shutdown');, which usually happens on logout. 1 week
intercom-device-id-[app_id] awahe.com Identifier for each unique device that interacts with the Messenger. It is refreshed on each successful ping, extending it another 9 months. We use this cookie to determine the unique devices interacting with the Intercom Messenger to prevent abuse. 9 months
  • 4.4 Our Platform uses analytics services, including Google Analytics (for the Website) and Firebase Analytics (for the Application). Website analytics refers to a set of tools used to collect and analyse usage information, enabling us to better understand how our Platform is used and improve the experience for our users.
  • 4.5 The analytics services used by Our Site use Cookies to gather the required information. You do not have to allow us to use these Cookies; however, whilst our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable us to continually improve Our Site, making it a better and more useful experience for you.
  • 4.6 The analytics services used by Our Site use the following Cookies (remove cookies not exploited in your school)
Google Analytics
Name of Cookie Provider Purpose Expires
_ga awahe.com Google Analytics: Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 2 years
_gat awahe.com Google Analytics: Used by Google Analytics to throttle the request rate. When you close your browser
_gid awahe.com Google Analytics: Registers a unique ID that is used to generate statistical data on how the visitor uses the website. When you close your browser
_ga_<container-id> awahe.com Used to persist session state. 2 years
Mixpanel
Name of Cookie Provider Purpose Expires
mp_#_mixpanel awahe.com MixPanel: Cookie used by MixPanel for analytics purposes 1 year
BDOW
Name of Cookie Provider Purpose Expires
__smToken awahe.com The __smToken is set once you login to Sumo and is checked to verify whether you are logged into Sumo or not. 1 year
__smSmartbarShown awahe.com Is set when the Smartbar is shown 50 years
__smVID awahe.com Used to display relevant advertising 1 month
__smSessionId awahe.com Used by Sumo to establish a cookie on a users computer to begin a session to enable Sumo products When you close your browser
__smListBuilderShown awahe.com cookie is set when the List Builder is shown on your website. 1 year
__smScrollBoxShown awahe.com cookie is set when the Scroll box is shown on your website. 1 year
__smWelcomeMatShown awahe.com cookie is set when the Welcome mat is shown on your website. 1 year
__smSmartbarShown awahe.com cookie is set when the Smart Bars are shown on your website. 1 year
__smListBuilderOptOut awahe.com is set when a visitor clicks an "Opt-Out" button on the List Builder. 1 year
__smSmartBarOptOut awahe.com is set when a visitor clicks an "Opt-Out" button on Smart bars. 1 year
__smScrollBoxOptOut awahe.com is set when a visitor clicks an "Opt-Out" button on Scroll box. 1 year
__smWelcomeMatOptOut awahe.com is set when a visitor clicks an "Opt-Out" button on welcome mat. 1 year
__smSubscribed awahe.com is set when a visitor subscribes via any of the List Builder, Welcome Mat, Scroll Box or Smart Bars they are shown on your website. 1 year
  • 4.7 Targeting/Marketing cookies
    Targeting/Marketing cookies are used to track visitors across websites. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store personal information directly, but are based on uniquely identifying your browser and internet device. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third-party advertisers. If you do not allow these cookies, you will experience less targeted advertising.
Facebook
Name of Cookie Provider Purpose Expires
_fbp awahe.com Identifies browsers for advertising and site analytics services 90 days
fr facebook.com Delivers advertisement products such as real-time bidding from third-party advertisers 90 days
datr facebook.com Identifies the web browser used to connect to Facebook; enhances security and site integrity 2 years
c_user facebook.com Contains the user ID of the currently logged-in user 1 year<
xs facebook.com Contains session number and secret number for security Varies, tied to session
sb facebook.com Helps improve friend suggestions 2 years
oo facebook.com Opt-out of Facebook showing ads based on activity on third-party websites 5 years
presence facebook.com Contains user's chat state (e.g., which chat tabs are open) End of session
Hubspot
Name of Cookie Provider Purpose Expires
__hstc awahe.com The main cookie for tracking visitors. It contains the domain, utk (see below), initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session). 6 months
hubspotutk awahe.com This cookie is used for to keep track of a visitor's identity. This cookie is passed to HubSpot on form submission and used when de-duplicating contacts. 6 months
__hssc awahe.com This cookie keeps track of sessions. This is used to determine if we should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp. 30 min
__hssrc awahe.com Whenever HubSpot changes the session cookie, this cookie is also set. We set it to 1 and use it to determine if the visitor has restarted their browser. If this cookie does not exist when we manage cookies, we assume it is a new session. session
messagesUtk awahe.com This cookie is used to recognize visitors who chat with you via the messages tool. If the visitor leaves your site before they're added as a contact, they will have this cookie associated with their browser. If you have a history of chatting with a visitor and they return to your site later in the same cookied browser, the messages tool will load your conversation history with that visitor. 6 months
Refersion
Name of Cookie Provider Purpose Expires
ci_session refersion.com Preserves users states across page requests. When you close your browser
refersion_csrf_code refersion.com Sets csrf token to prevent cross site request forgery. When you close your browser
__cfduid refersion.com Used by the content network, Cloudflare, to identify trusted web traffic. 1 year
Google AdWords
Name of Cookie Provider Purpose Expires
ads/ga-audiences awahe.com Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites. When you close your browser
Fomo
Name of Cookie Provider Purpose Expires
Fomo.hstry-count-since-first-event- awahe.com Used by Fomo for showing user notifications. Persistent
Fomo.hstry-first-timestamp- awahe.com Used by Fomo for showing user notifications Persistent
Fomo.snv- awahe.com Used by Fomo for showing user notifications Persistent
TikTok
Name of Cookie Provider   Purpose  Expires
_ttp awahe.com TikTok Pixel: Used by TikTok to measure the effectiveness of advertising, track conversions, and build audiences for ad targeting across TikTok's advertising network. 13 months
_ttclid  tiktok.com  TikTok click identifier used to track ad campaign performance and attribute conversions to specific TikTok ads. Session
tt_appInfo  tiktok.com  Stores information about the TikTok application being used for ad delivery and measurement. Session
tt_sessionId  tiktok.com Session identifier used by TikTok for tracking user sessions during ad interactions. Session
Google Tag Manager
Name of Cookie Provider Purpose Expires
_gtm awahe.com Google Tag Manager: Used to load and manage marketing and analytics tags on the website. Does not collect personal data directly but enables other tracking tools to function. Session
SendGrid (Twilio Inc.)
Name of Cookie / Tracker Provider Purpose Expires
Email open pixel sendgrid.net A tracking pixel embedded in transactional and marketing emails sent via SendGrid. Used to detect whether the recipient has opened the email. No cookie is placed on your device; the pixel loads when the email is opened. N/A (email-based)
Email click tracking sendgrid.net Links in emails sent via SendGrid may be routed through SendGrid's click-tracking servers to measure click-through rates on email campaigns and service notifications. N/A (email-based)

4.8 Mobile Application SDKs and Device Identifiers
The Awahe mobile application does not rely on browser cookies. Instead, it uses Software Development Kits (SDKs) and device-level identifiers to provide analytics, crash reporting, push notifications, and advertising functionality. The following SDKs and technologies may be active within the Application:
SDK / Technology  Provider Purpose Data Collected
Firebase Analytics SDK Google LLC Collects anonymized usage data to help us understand how users interact with the Application, including screen views, events, and session duration. Device identifiers, app usage events, crash data
Firebase Crashlytics SDK Google LLC  Automatically collects crash reports and non-fatal errors to help us identify and fix issues within the Application. Device model, OS version, crash stack traces
Firebase Cloud Messaging (FCM) Google LLC  Used to deliver push notifications to your device when you have enabled notifications for the Application. Device push token
Expo SDK  Expo (650 Industries, Inc.) Used for Application build, deployment, and over-the-air updates. May collect anonymous telemetry data related to app performance and update delivery. Device type, OS version, update metadata

IDFA (Identifier for Advertisers) — iOS devices. You can reset or disable this in your device Settings under Privacy & Security → Tracking.
GAID (Google Advertising ID) — Android devices. You can reset or opt out in your device Settings under Privacy → Ads.
You may opt out of interest-based advertising or reset your advertising identifier at any time through your device operating system settings. Disabling the advertising identifier will not affect your ability to use the core features of the Application.

5. Consent and Control

5.1 Cookie Consent
Where required by applicable law, you may be presented with a consent notice before non-essential cookies or similar tracking technologies are placed on your device. 
You may choose to accept or reject non-essential cookies and technologies. Providing consent allows us to enhance your experience and deliver improved functionality across the Platform.
You will have the option to manage your preferences and select different categories of cookies and tracking technologies, where such controls are available.
Please note that declining certain non-essential technologies may affect the functionality and performance of the Platform.
Technologies that are strictly necessary for the operation of the Platform may be used without requiring your consent, as they are essential for core functionality.
5.2 Managing Cookies Through Browser Settings
In addition to any consent tools provided on the Platform, you can manage cookies through your browser settings. Most browsers allow you to:
  • Accept or block all cookies
  • Block only third-party cookies
  • Delete cookies stored on your device
  • Set preferences for specific websites
  • Most browsers accept cookies by default, but you can change these settings at any time. Disabling cookies may impact the functionality and performance of certain parts of the Platform.
5.3 Managing Tracking Technologies Through Device Settings If you access the Platform via a mobile application, you can manage tracking technologies through your device settings, including:
• Disabling ad tracking or limiting ad personalization
• Resetting your device advertising identifier (such as IDFA on iOS or GAID on Android)
• Managing app permissions (such as notifications, location, and storage)
• Adjusting privacy settings within the Application, where available
5.4 Browser-Specific Guidance
You can find more information about managing cookies in common browsers at the following resources:
  • Google Chrome — support.google.com/chrome/answer/95647
  • Microsoft Edge — support.microsoft.com/microsoft-edge
  • Safari (macOS) — support.apple.com/guide/safari
  • Safari (iOS) — support.apple.com/en-us/HT201265
  • Mozilla Firefox — support.mozilla.org
  • Android browsers — refer to your device manufacturer’s documentation

6. Changes to this Cookie Policy

6.1 Policy Updates 
Awahe Inc. reserves the right to update or modify this Cookie Policy at any time to reflect changes in technology, legal or regulatory requirements, or our practices.
Any updates to this Cookie Policy will be made available through the following channels:
  • Posted on the Platform (including the Website and within the Application)
  • Made available within the Application settings, where applicable
  • The “Last Updated” date at the top of this Policy will be revised accordingly
.
Where required by applicable law or where changes materially affect your rights, we may notify you through appropriate means, which may include email notifications, in-app notices, or other prominent notices on the Platform.
You are encouraged to review this Cookie Policy periodically to stay informed of any updates. Your continued use of the Platform following any changes constitutes your acceptance of the revised Cookie Policy.
6.2 Conflict Between Versions
In the event of any conflict between the current version of this Cookie Policy and any previous version, the current version in effect at the time of your use of the Platform shall prevail, unless expressly stated otherwise.

7. Further Information

7.1 Contact Us If you have any questions, concerns, or would like more information about how Awahe Inc. uses cookies and similar tracking technologies across the Platform, you may contact us using the details below:
Awahe Inc.
2311 N TRACY BLVD, WV 06, TRACY, CA 95376, USA, 
(209) 310-0333
info@awahe.com
awahe.com
7.2 Related Policies and Documents
For more information about how we collect, use, and protect your personal Data, as well as the terms governing your use of the Platform, please refer to:

  • Privacy Policy (available on the Platform)
  • Terms and Conditions (available on the Platform)